Cognicert Security Operations Manager Course

Security Operations Management Planning  SOM Management Principles  SOM Management Tools  Context of SOM Management  SOM Stakeholders requirement management  Legal requirements  SOM Risk Management  SOM Management Plan Security Operations Management  SOM documents and record management  Operational considerations: The Critical Process Issues.  SOM operational controls: processes and procedure development and improvement.  SOM Human Resources Management  Organizational Needs Assessment, Impact and Training  SOM Procurement and Contract Management  Change Management and Controls  Control of nonconforming outputs  Performance of security-related functions  Respect for human rights  Prevention and management of undesirable or disruptive events  Establishing norms of behaviour and codes of ethical conduct  Use of force Training, Weapons and Use of force  Apprehension and search  Operations in support of law enforcement  Law enforcement support  Detention operations  Procurement and management of weapons, hazardous materials and munitions  Uniforms and markings  Occupational health and safety  Incident management  Incident monitoring, reporting and investigations  Internal and external complaint and grievance procedures  Whistle-blower policy Security Operations performance monitoring and Evaluation  Monitoring and auditing techniques and evidences  Customer feedback survey, Supplier Evaluation and employees  Use of ICT in SOM Management  Monitoring and evaluating SOM Performance  Auditing SOM Performance  Evaluating and Reviewing SOM Activities  Improving SOM performance  Implementing Corrective actions  Risk Mitigation actions

 Case Study  Individual Exercises  Role Play  Group Exercises  Group Presentation  Examination

Upon successful completion of this programme, you will receive Cognicert Security Operations Manager Certificate from Cognicert UK.