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Cognicert ISO 17020 Lead Assessor Course

Plan and conduct assessments of inspection-body competence, evaluate evidence and follow up findings on inspection methods, impartiality and inspection reporting.

  • Practical, standards-based professional learning
  • Assessment and verifiable Cognicert certification
  • Flexible online, self-study and organisational delivery

Is this the right course for you?

What you will work on

Who this course is for
  • Persons responsible for conducting internal audits according to ISO 17020:2012 requirements
  • Persons involved in the ISO 17020:2012 accreditation assessment processes.
  • Quality inspectors

Entry, exam and access at a glance

Prerequisites

Entry requirements depend on the course and level. Review the course-specific requirements and prior knowledge listed below.

Exam and resits

100 questions in one hour. Pass mark: 70%. Your payment includes two exam attempts. A third or later attempt costs £100 per resit.

Platform-wide pass rate: 87% across all examined trainees, based on Cognicert’s exam-platform results. This is not a course-specific pass rate or a guarantee of an individual result.

Self-study access

Lifetime access for the enrolled learner. Access is personal and cannot be shared.

Overview

Plan and conduct assessments of inspection-body competence, evaluate evidence and follow up findings on inspection methods, impartiality and inspection reporting.

Work through inspection methods, impartiality and inspection reporting and connect them to the responsibilities of your audit or assessment role. The detailed programme explains the methods and activities covered.

Objectives
The “ISO 17020:2012 Lead Auditor” course provides comprehensive training for participants to be able to:
  • Understand how to audit each and every ISO 17020:2012   requirements
  • Learn fundamental auditing skills;
  • Implement methods to comply with the ISO 17020:2012
  • Audit process and techniques
  • Improve Auditor’s skills and techniques
  • Examine the requirements of ISO 17020 from an Auditor Perspective
  • Write Audit reports process and follow up corrective actions
  • Plan, Lead, Conduct and report an ISO 17020 audit;
  • Effectively verify root cause analysis as part of the ISO 17020 Management procedure on corrective action
Audience
  • Persons responsible for conducting internal audits according to ISO 17020:2012 requirements
  • Persons involved in the ISO 17020:2012 accreditation assessment processes.
  • Quality inspectors
Content
Day 1
  • Background and Development of ISO 17020:2012
  • Interpreting the Requirements of the ISO 17020:2012  Standard
  • The Process Management Approach
  • Independence of Inspection provider and process
  • Roles and responsibilities
  • Management System Planning
Day 2
  • Document Management
  • Inspection Operations managements
  • Resource Management
  • Subcontracting
  • Process Improvement
  • Monitoring and Evaluation
Day 3
  • Fundamentals of Auditing
  • Auditing according to ISO 17011
  • Managing Audit Program
  • Audit Evidences
  • Audit Process
  • Audit Planning Preparation
Day 4
  • Leading an audit
  • Conducting Onsite Audit
  • Conducting Audit Follow-Up
  • The Root Cause Analysis Process
  • Certification Audit processes and criteria
Day 5
  • Revision and
  • Examination
Delivery
  • Case Study
  • Individual Exercises
  • Role Play
  • Group Exercises
  • Group Presentation
  • Examination
Duration
5 days

ONE STANDARD · FIVE LEARNING LEVELS

Choose your ISO 17020 course

Compare the focus and training duration of each level. Choose the level that fits your responsibilities; you do not need to book every level in sequence.

View the complete ISO 17020 training pathway
1 day

ISO 17020 Awareness

Staff and stakeholders who need an introduction to inspection bodies and their responsibilities.

Self-study: £75On demand · study at your own pace

Live online: £20030 November–4 December 2026

Per learner, before applicable UK VAT. Review your total before payment.
2 days

ISO 17020 Foundation

Staff, managers and prospective assessors building a working understanding of ISO 17020.

Self-study: £150On demand · study at your own pace

Live online: £50030 November–4 December 2026

Per learner, before applicable UK VAT. Review your total before payment.
3 days

ISO 17020 Internal Auditor

Personnel planning internal audits of inspection bodies against ISO 17020.

Self-study: £250On demand · study at your own pace

Live online: £75030 November–4 December 2026

Per learner, before applicable UK VAT. Review your total before payment.
5 days

ISO 17020 Lead Implementer

Managers and implementation leads establishing or improving processes for inspection bodies.

Contact Cognicert for this level’s syllabus and availability.

Enquire about Lead Implementer

Choose a level and study mode to enrol directly; no preliminary enquiry is needed for an available booking. Your existing basket confirms the date, price, applicable VAT and final total before secure Stripe payment. Invoice requests remain available.

Durations refer to the training programme. Course details explain entry requirements, assessment and the award for successful candidates. Training does not certify your organisation. Self-study access or live-course joining instructions follow payment and any applicable eligibility checks. Read refund and transfer conditions.

BOOK WITH CLARITY

Refunds, cancellations and transfers

Refund and transfer choices depend on the course format, how much notice you give and whether digital content has been accessed. Contact learner care early and we will help you identify the best available option.

Read the complete refund, cancellation and transfer policy →
UPCOMING COURSE CALENDAR

Training, exam and application dates

Prices are per learner before any applicable UK VAT. A live-online intake costs more after its standard deadline because the published late fee is added. Self-study is priced separately and has no late-intake fee.

TRAINING DATESEXAMDEADLINE & STATUSLIVE ONLINESELF-STUDY
30 November–4 December 20264 December 2026Standard booking period
Standard deadline: 2 November 2026. No late fee yet.
Places are confirmed at booking, not guaranteed by this calendar.
£1,200
Choose this intake
£500
On-demand study; next exam shown at checkout.
VERIFIABLE ACHIEVEMENT

Check your Cognicert certificate

Successful candidates receive a uniquely numbered Cognicert certificate that another person can check through our public certificate-verification service. This confirms the authenticity of a Cognicert-issued award; acceptance by an employer, regulator or external professional scheme depends on their requirements.

View certificate verification →
YOUR COURSE ADVISER

Need help before enrolling?

Lisa Williams
Course and Business Development Adviser
Monday–Friday, 09:00–17:00 UK time

+44 20 3432 2505
info@cognicert.com
Self-study from £500per learner · excl. applicable VATEnrol self-study

Related Cognicert resources

Cognicert Pharmaceutical GMP ProfessionalRead more →ISO 56001 Lead ImplementerRead more →ISO 9001 Lead AuditorRead more →
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