Cognicert ISO 30401:2018 Knowledge Management System Lead Auditor Course

Plan and conduct audits of knowledge management, evaluate evidence and follow up findings on knowledge needs, sharing processes and organisational learning.

Work through knowledge needs, sharing processes and organisational learning and connect them to the responsibilities of your audit or assessment role. The detailed programme explains the methods and activities covered.

• Understand to audit each and every ISO 30401:2018  Knowledge management systems
• Establish and implement fundamental of Knowledge management system in an organisation framework
• Learn fundamental auditing skills;
• Implement methods to comply with the ISO 30401:2018
• Develop a knowledge management culture
• Audit process and techniques
• Improve Auditor’s skills and techniques
• Examine the requirements of ISO 30401 from an Auditor Perspective
• Write Audit reports and follow up corrective actions
• Plan, Lead, Conduct and report an ISO 30401 audit;
• Effectively verify root cause analysis as part of the ISO 30401 Management procedure on corrective action
• Perform as an external auditor for certification bodies

• Persons responsible for conducting certification audits according to ISO 30401:2018 requirements
• Persons involved in the ISO 30401:2018 certification audit process
• Persons that want to establish and monitor a knowledge management system within the organisation

• Definition of Knowledge Management
• The knowledge spectrum — the range of knowledge management
• Relationship between knowledge management and adjacent disciplines
• Knowledge development
• Knowledge conveyance and transformation
• Knowledge management enablers
• Knowledge management culture
• History of ISO 30401:2018
• Benefits of ISO 30401:2018

• Interpretations of Key Terms
• Elements of a knowledge Management System
• Planning
• Reporting structure, roles and responsibilities
• Comparability of Reporting
• Risk Management
• Implementation
• Tools and procedures for data collection

• Process Management Approach
• The Planning Phase
• Establish Process Measurements
• Analyze the Process
• Design or Redesign the Process
• Process Mapping

• Making Management Review relevant to Management
• What will be reviewed?
• Establishing the Objectives
• Planning the Management Review
• Output of Management Review

• Types of Audits
• Fundamentals of Internal Auditing
• Decide how to Audit
• Principles of Auditing

• Preparation & Planning Of Audits
• Preparation Of checklist
• Competence and Evaluation of Auditors.
• Audit Activities

• External Audit processes and criteria
• Identification of Non-Conformities [N/C’s].
• Documenting the Audit (Audit Report)
• Conducting Audit Follow-Up
• Practical Auditing Exercise

• What is Root Cause Analysis?
• When (and when not) to use Root Cause Analysis
• The Root Cause Analysis Process
• How to construct a Root Cause Analysis Checklist
• Examples of how a well-run Root Cause Analysis Process works

• Corrective and Preventive Actions

• Audit Planning
• Stage 1 and Stage 2 Audits
• Audit closeouts
• Certification, surveillance and recertification

• Case Study
• Individual Exercises
• Role Play
• Group Exercises
• Group Presentation
• Examination

• Self-Study Material, Exam and Certification 
• Online Training, Material, Exam and Certification 
• Classroom Training Location: https://cognicert.com/delivery-partners/